Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide when engaging our services or contacting us through this website. This may include:

• Full name, email address, and phone number submitted via contact forms
• Business name and project details shared during consultations
• Technical data such as IP address, browser type, and pages visited (via analytics)
• Communication history including emails and messages

2. How We Use Your Information

Information collected is used solely for legitimate business purposes including:

• Responding to enquiries and delivering requested services
• Preparing project proposals, contracts, and invoices
• Improving the quality of our services and website experience
• Sending relevant updates, only where you have given consent
• Complying with legal and regulatory obligations applicable in the UAE

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (such as hosting or analytics partners) strictly for operational purposes under appropriate confidentiality agreements.

We may also disclose information when required by law or to protect our rights and the rights of our clients.

4. Cookies

This website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You may configure your browser to refuse cookies, though this may limit certain website functionality.

5. Data Security

We implement industry-standard technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. All data is processed in accordance with applicable UAE data protection regulations.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Upon request, data will be deleted or anonymised within a reasonable timeframe.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request erasure of your personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with the relevant data protection authority

8. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.